Privacy Policy
Privacy Policy – Lily & Claire
Version 0.1
This page was last updated on June 25, 2026.
We understand that you place your trust in us, and we therefore consider it our responsibility to protect your privacy. This page explains what information we collect when you use our website, why we collect this information, and how we use it to improve your experience. This allows you to understand exactly how we operate.
This Privacy Policy applies to the services of Lily & Claire. Please be aware that Lily & Claire is not responsible for the privacy policies of other websites and external sources.
By using this website, you agree to this Privacy Policy.
Lily & Claire respects the privacy of all users of its website and ensures that the personal information you provide is treated confidentially.
How We Use Collected Information
Use of Our Services
When you register for or use one of our services, we may ask you to provide personal information. This information is used to provide and perform the requested service.
The information is stored on secure servers operated by Lily & Claire or by a trusted third-party service provider. We will not combine this information with other personal information in our possession unless this is necessary to provide our services or permitted by law.
Communication
When you send us an email or another message, we may retain that communication.
In some situations, we may ask you to provide personal information that is relevant to your question or request. This enables us to process your enquiry and provide an appropriate response.
This information is stored on secure servers operated by Lily & Claire or by a trusted third-party service provider. We will not combine this information with other personal information in our possession unless necessary.
Cookies
We collect information for research and analytical purposes so that we can better understand our customers and tailor our services accordingly.
This website uses cookies. Cookies are small text files placed on your computer, smartphone, tablet, or other device. They help us analyse how visitors use our website.
Information generated by cookies about your use of the website may be transferred to secure servers operated by Lily & Claire or by a third-party service provider.
We use this information to:
- monitor how visitors use our website;
- prepare reports about website activity;
- improve the functionality and performance of our website;
- personalise your shopping experience;
- provide services relating to website activity and internet usage.
You can manage or disable cookies through your browser settings.
Purposes of Data Processing
We do not collect or use personal information for purposes other than those described in this Privacy Policy unless we have obtained your prior consent or are legally permitted or required to do so.
Third Parties
We do not share your personal information with third parties, except for third-party applications and service providers that we use to operate our online store.
These may include providers involved in:
- processing payments;
- fulfilling and delivering orders;
- hosting and maintaining our website;
- providing customer service;
- email and marketing communications;
- website analytics;
- fraud prevention and security.
These parties may only use your information for the specific purpose for which it was provided and may not distribute it further unless legally permitted or required.
In certain cases, information may also be shared internally. Our employees and contractors are required to respect the confidentiality of your personal information.
Changes to This Privacy Policy
This Privacy Policy is based on the current use and features of this website.
Changes or updates to the website may result in changes to this Privacy Policy. We therefore recommend reviewing this page regularly.
Any updated version will be published on this page together with the date of the latest revision.
Your Personal Information
We offer visitors and customers the opportunity to access, correct, update, or request the deletion of personal information that they have provided to us, subject to applicable legal requirements and retention obligations.
You may also have the right to:
- request access to your personal information;
- correct inaccurate or incomplete information;
- request deletion of your information;
- restrict or object to certain processing activities;
- withdraw your consent;
- request a copy of your information;
- submit a complaint to the relevant data protection authority.
To exercise any of these rights, please contact us using the contact details below.
Updating Your Preferences or Unsubscribing From Our Newsletter
Every marketing email contains an option to update your preferences or unsubscribe from future communications.
You may also contact us directly to request that your email address be removed from our marketing list.
Updating Your Information or Unsubscribing From Communications
To update your personal information or request removal from our records, please contact us using the details provided below.
Please note that we may need to retain certain information where required for legal, tax, fraud-prevention, accounting, or contractual purposes.
Disabling Cookies
Most internet browsers are configured to accept cookies automatically.
You can change your browser settings to reject all cookies, delete existing cookies, or receive a notification when a cookie is being placed.
Please be aware that some functions and services on our website and other websites may not work correctly when cookies are disabled.
Questions and Feedback
We regularly review our compliance with this Privacy Policy.
For questions, feedback, or requests concerning this Privacy Policy or your personal information, please contact us at:
Email: info@lilyandclaire.com